Gifting Options

Jellycat believes that gifting should feel thoughtful, personal, and effortless from the moment an order is placed to the moment it is received. Whether you are celebrating a birthday, marking a milestone, sharing congratulations, or simply sending a small reminder of care, we offer simple options to help transform your purchase into a meaningful gift. These services are designed to add warmth and personality without complicating the ordering process, allowing you to focus on the sentiment behind your choice.

To help you share your message in your own words, Jellycat offers a complimentary gift message option on all orders. During checkout, you can include a short personal note that will be printed on a Jellycat-branded card and placed inside your parcel. This small detail allows you to express your best wishes directly to the recipient, even when you are unable to deliver the gift in person. To ensure clarity and consistency, each order can include one gift message, with a character limit that keeps messages concise while still heartfelt. This service is provided at no additional cost and is available as part of the standard checkout experience.

Presentation is an important part of gifting, and Jellycat takes care to ensure that products arrive protected and beautifully packaged. Every order is packed in a soft drawstring dust bag designed to safeguard items during transit and storage. This reusable bag helps protect the product while also adding a refined finishing touch when the parcel is opened. By default, items within the same order are packed together in one dust bag, keeping packaging efficient and considered.

For customers who prefer individual presentation, there is also the option to request that each item in an order be packed in its own separate drawstring bag. This choice can be selected during checkout and is particularly useful when an order contains multiple gifts intended for different recipients. Offering this flexibility allows customers to tailor the packaging to suit their needs, whether they are sending one special item or several gifts at once.

For an even more elevated gifting experience, Jellycat offers the option to present purchases in a specially designed gift box. This premium packaging option is available for an additional charge and is intended to enhance the unboxing moment, making the gift feel extra special upon arrival. The gift box is selected by the Jellycat team based on the size and contents of the order, ensuring that the packaging is both suitable and protective. This allows customers to enjoy a polished presentation without needing to choose box dimensions themselves.

Each element of Jellycat’s gifting options reflects the same care and attention that goes into product design. From the softness of the materials to the thoughtful details in packaging, the aim is to create a sense of delight and reassurance for both the sender and the recipient. These services are designed to complement the product itself rather than distract from it, supporting a gifting experience that feels intentional and considered.

If you have questions about adding a gift message, selecting packaging options, or placing an order intended as a gift, Jellycat’s customer care team is available to help. Our team can provide guidance on available options and assist with any concerns related to gifting services. We are committed to making the process straightforward and enjoyable, so that every Jellycat gift arrives ready to be treasured from the very first moment it is opened.